Frequently Asked Questions (FAQ)

1. What services do you offer?

At Creative Agency Hub, we offer a range of digital services including web design, graphic design, digital marketing, and content creation. For a detailed list of our services, please visit our Services page.

2. How do I place an order?

Placing an order is simple. Visit our Services page, select the service you need, and follow the instructions to complete your purchase. If you need assistance, please contact our customer support at

3. How long will it take to receive my service?

We guarantee that our services will be delivered within a maximum of 2 days from the time of purchase. All deliverables are sent electronically to the email address you provide during the purchase process.

4. Can I request a refund?

Yes, you can request a refund within 1 week (7 days) from the date of service delivery if you are not satisfied with our service. To initiate a return, please contact our customer support at with your order details and the reason for your return request. Our team will review your request and get back to you within 2 business days.

5. How will I receive my refund?

Upon approval of your return request, a full refund will be processed to your original method of payment. Refunds may take up to 5-7 business days to appear in your account, depending on your payment provider.

6. What if I need to make changes to my order?

If you need to make changes to your order, please contact us as soon as possible at We will do our best to accommodate your request, provided the service has not yet been delivered.

7. How can I contact customer support?

You can reach our customer support team by emailing us at We aim to respond to all inquiries within 1 business day.

8. Do you offer custom services?

Yes, we offer custom services tailored to your specific needs. Please contact us at with details of your requirements, and we will provide a personalized quote.

9. Is my personal information secure?

Yes, your privacy is important to us. We use industry-standard security measures to protect your personal information. For more details, please read our Privacy Policy.

10. Can I leave feedback about your services?

We welcome and appreciate your feedback. You can leave comments on our website or contact us directly at with your thoughts and suggestions.

If you have any other questions that are not covered here, please feel free to reach out to us at We’re here to help!